Every soap is labelled with a detailed ingredient list, you can also see it on the product page on this webshop.
Do our soaps contain Parabens, BHT, BHA ?
Do you test on animals ?
No, we never test our products on animals.
Do the soaps have an expiry date ?
The label on your soaps displays an icon next to the batch number. This icon informs how many months your product will be at its best.
In fact, the older a soap gets, the longer it will last when you finally combine it with water in your shower. However, time does affect the intensity of a soap's fragrance. For best fragrance, we recommend that you enjoy your soaps within six months of purchase.
Remember that we don't use any preservatives in our soaps, so protect them from light, humidity and extremes of heat and cold.
Do i need an account to place an order?
Accounts are completely optional, but by registering an account you will only have to fill in your address once and it will be saved with us.
Where do we deliver ?
We deliver our soaps worldwide !
They are shipped from France.
Has my order been shipped out yet ?
When your order leaves our warehouse you will receive a tracking number via e-mail which you can use to track your order. please see our shipping page for more information.
Is VAT included in the price of my purchase ?
VAT is included for all European orders.
All prices appearing on the website are in Euros.
How does your order confirmation work ?
After making an order we send a confirmation to your email adress. On this order confirmation you will see all information about the order you have placed.
What’s the delivery time for my order ?
We offer worldwide shipping delivered by Colissimo. See the shipping page for more specified info regarding delivery times.
How much is the shipping cost ?
EU & SWIZERLAND 10€ (Free over 56€)
FRANCE 6€ (Free over 56€)
REST OF THE WORLD 24€ (Free over 84€)
NB for Rest of the World! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.
Do you deliver to work addresses ?
Yes, you can choose an alternate delivery address on checkout.
I have received an incorrect item ?!
Contact us straight away with details regarding the matter, and we’ll sort it out!